Datamining & Decision Support Systems

     
Datamining flow chart In today's fast paced and competitive business environment it is becoming increasingly harder for businesses to maintain their competitive advantage.

Every day companies process and store vast amounts of highly detailed information about customers, markets, products and processes. By mining this data, organizations are able to resolve a diverse range of business problems and create new opportunities.

As part of the larger process known as knowledge discovery, data mining is the process of extracting information from large volumes of data. This is achieved through the identification and analysis of relationships and trends within commercial databases. Data mining is used in areas as diverse as banking, insurance, space exploration, and medical research. APFT specializes in delivering Decision Support Reporting Systems and analyzing customer information for marketing purposes, expense reduction, and profit and performance enhancement, using advanced diagnostics based on client driven analytics.

Decision Support Reporting is a broad term referring to the use of information as a strategic corporate asset, enabling organizations to utilize their databases to make better decisions. Decision support systems have traditionally relied on three types of analyses:

  • Query and Reporting: where a user asks a question, e.g. "what were the sales for a specific product."
  • OLAP (On Line Analytical Processing): which amounts to the processing of queries along multiple dimensions such as state, month, etc. For instance: "categorize sales by month by brand, by store-chain."
  • Data Mining: which provides influence factors, relationships, and patterns to determine as an example "what impacts sales in London for a given product."

APFT offers Datamining and Decision Support Reporting Systems worldwide and has teamed up with leaders in the technical arena to provide our clients complete solutions using the most advanced technology. Our systems are tailored and designed to accomplish specific measurable results. Our applications penetrate hidden patterns and data in all functional areas of your business and industry:

  • Profitability Tracking Systems for implemented or customer initiated programs.
  • Communications/Telecoms
  • Fraud Detection
  • Military Decision Support
  • Emergency Preparedness
  • Loan Risk
  • Risk Management
  • Pattern Matching/Customer Relationship Management
  • Banking Profitability Services
  • Agentminer™ Datamining & Visualization Reporting Tools

    In early 2001 APFT Joined forces with Science Applications International Corporation (SAIC) to combine SAIC's technical innovations with APFT's vast functional industry experience. The resulting partnership enables us to provide our clients innovative total solutions with specific measurable results. Science Applications International Corporation (SAIC), a Fortune 500 company, is the largest employee-owned research and engineering company in the United States. A diversified high-technology research and engineering company based in San Diego, California, Science Applications International Corporation (SAIC) offers a broad range of expertise in technology development and analysis, computer system development and integration, technical support services, and computer hardware and software products. SAIC engineers and scientists work alongside APFT to solve complex technical and functional problems in the areas of eBusiness, Biomedical Research, Criminal Justice, Energy, Environment, Financial Services, Health Care, Maritime, National Security, Space, Telecommunications, and Transportation.

    AgentMiner™

    SAIC has developed an agent-based suite of tools called AgentMiner™. AgentMiner provides the ability to perform advanced information gathering and data mining across multiple distributed data sources including relational databases, text documents, structured data, XML, and web based files. AgentMiner empowers the user to request and analyze an entirely new level of data, such as patterns, associations, trends and sequences of information within existing data repositories, with much more detail than would be produced by a keyword-based search engine.

    ProfitSuite™ APFT's OLAP Reporting Tools for Evaluating and Monitoring of Implemented Profit Programs

    APFT's ProfitSuite™ is a robust and scalable solution that combines our techniques with a suite of enterprise class server components and desktop datamining and reporting tools for medium and large organizations.

    Why use ProfitSuite™ for existing initiatives?

    • Provides reporting tools to allow management to confirm and monitor implemented profit programs.
    • Increased Fee Income - client driven analytics.
    • Identify profitable customers and their characteristics .
    • Using a customer-centric datamining approach, provides a better understanding of different cost allocation approaches, fee structures, and their enterprise wide costing/pricing impact.
    • Focus marketing efforts on prospects more likely to purchase additional products.
    • Enables management to use "what if" analysis to determine the effect of changes in product pricing, fee structures, equipment, staffing, or allocation measures.
    • Evaluate advertising effectiveness.
    • Provides better information for use in pricing or quoting products or services.
    • Estimate potential customer losses.
    • Target direct marketing to those most likely to respond.
    • Rank customer defection for effective retention programs
    • Provides more accurate product and service costing.
    • Cross-sell and upgrade customers based on past product purchases when appropriate.

    Fraud Detection

    For many industries, especially insurance and credit cards, fraud is a major issue. The actions of a few penalize honest customers. Businesses must balance the need for quality customer service with the potential for systems to allow fraud to take place.

    Solution

    Defining key indicators of fraud for new and existing customers enables potentially 'high risk' customers to be dealt with specially.

    Building a Profile of the characteristics and behavior of customers who have proven to be fraudulent will enable organizations to understand the key attributes and motivators of fraud. Transactional information immediately prior to the fraudulent incident is vital in understanding patterns of behavior. When these are linked to demographic and other relevant information, critical indicators of fraud can be identified and applied to other customers.

    A Predictive Model is then built to show which customers are most likely to defraud your company. Once characteristics of fraud are understood, a predictive model can rank all customers according to their potential to commit fraud. Staff are then able to prioritize those customers displaying characteristics of potential fraud.

    This promotes more effective allocation of time and resources to the issue of fraud, and allows 'good' customers to be rewarded for their honesty and loyalty.

    Take the Next Step

    For more information regarding our services, please contact APFT, Inc:


    APFT Inc.
    2808 Bear Island Pointe
    Winter Park, FL 32792
    (407) 671-8904
    (407) 671-9518 Fax

    EMAIL: info@appliedprofit.com




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    Profit Decision Support Systems by APFT Inc. - 2808 Bear Island Pointe - Winter Park, FL 32792 - (407) 671-8904 Fax (407)671-9518 Copyright © 2000 All Rights Reserved.  APFT Decision Support Reporting System, ProfitSuite™, ProfitMiner™, ProfitMonitor™, ProfitExplorer™, and ProfitExpeditor™ are trademarks of APFT, Inc. All other trademarks and registered trademarks are the property of their respective owners. Agentminer™ is a trademark of SAIC.